Help & Support
The Teji Mandi team is here to help you out, whatever your concern is. Get in touch with us!
Call Us
+919833220460
Help & Support, Write us at
support@tejimandi.com
Have a complaint? Write to
complaints@tejimandi.com
Have any queries or suggestions? Write to us and we will get back to you.
Grievance / Escalation Matrix
|
Escalation Level
|
Details of
|
Contact Person
|
Address
|
Contact No
|
Email Id
|
Operational / Working hours.
|
|---|---|---|---|---|---|---|
|
Level 1
|
Customer Care / Client Servicing
|
Sonukumari Mali
|
2nd Floor, CGST Bhavan, Road No. 22, Lokmanya Nagar, Thane (West) – 400604, Maharashtra.
|
+91 9833220460
|
All Trading Days – 9 am to 6 pm
|
|
|
Level 2
|
Head of Customer Care
|
Nidhi Fernandes
|
2nd Floor, CGST Bhavan, Road No. 22, Lokmanya Nagar, Thane (West) – 400604, Maharashtra.
|
+91 9167391039
|
All Trading Days – 9 am to 6 pm
|
|
|
Level 3
|
Grievance Officer
|
Mehmood Ali
|
2nd Floor, CGST Bhavan, Road No. 22, Lokmanya Nagar, Thane (West) – 400604, Maharashtra.
|
+91 8976556305
|
All Trading Days – 9 am to 6 pm
|
|
|
Level 4
|
Compliance Officer
|
Pooja Chavan
|
2nd Floor, CGST Bhavan, Road No. 22, Lokmanya Nagar, Thane (West) – 400604, Maharashtra.
|
+91 7977802419
|
All Trading Days – 9 am to 6 pm
|
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at score or ODR portal for Investors at Smart ODR . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/ODR portal